Terms of Use

Terms & Conditions

    By using Samanea Online Market, you acknowledge and agree to accept the following terms and conditions. Please refrain from accessing our Platform if you disagree with any terms and conditions provided below:


1. Adjustment
    Samanea Online Market reserves the right to adjust, adapt, modify, or terminate the following terms and conditions including other agreements on Platform without prior notice.

2. Membership
    2.1. You must register as a Samanea Online Market member in order to be eligible to shop and join special promotions and activities offered by Samanea Online Market.
    2.2. You must provide the most accurate, complete, and up-to-date information when registering.
    2.3. If there are any changes to your personal information, you agree to update your personal information regularly.
    2.4. For minors, according to Thailand Civil and Commercial Code, you acknowledge that by accessing Platform you have obtained the consent from your legal representative (where applicable) prior to your membership registration with Samanea Online Market. Please refrain from accessing our service if such consent has not been obtained.
    2.5. You agree to keep your login name and password confidential. You acknowledge that any attempt or unauthorized access to Platform or services is strictly prohibited.
    2.6. If you use Platform to harm or cause any damage to Samanea Online Market or to another party in anyways, you must be responsible for all direct and indirect damages. Samanea Online Market is not responsible for any damage you cause to other persons.
    2.7. By registering, you warrant that you must not act with fraudulent purpose or in bad faith, in which possibly affect Samanea Online Market or any other party.
    2.8. If Samanea Online Market finds out that you provide Samanea Online Market with false information, not updated information, or failure to keep your login username and password confidential, Samanea Online Market reserves the right to terminate your account or membership without prior notice.
    2.9. If you have committed or tend to commit illegal acts according to Thai law, Samanea Online Market reserves the right to terminate your membership without prior notice.

3.Intellectual Property
    3.1. Trademarks, trade names, copyrights, goodwill, designs, inventions, patents, logos, symbols, emblems, insignia, fascia, slogans, know-how, information, trade secrets, drawings, plan software, codes and other identifying materials (“Intellectual Property”), whether or not registered or capable of registration and, including other proprietary rights whatsoever, that are used or developed by Samanea Online Market are protected by the applicable Thai law.
    3.2. Any acts of intellectual property infringement such as copying, replicating, modifying, reverse engineering, decompiling, disassembling, distributing, republishing, hyperlinking of the Intellectual Property in any illegal manner, or by any means of these protected materials, either partially or fully, is strictly prohibited on Platform.
    3.3. Contents, including text, images, and other digital contents either being presented or not presented on Platform are also considered to be Samanea Online Market’s Intellectual Property.
    3.4. Samanea Online Market has the right to protect all Intellectual Property that belongs to Samanea Online Market and our group companies, including the right to protect the Seller’s Intellectual Properties.
    3.5. Samanea Online Market only protects Intellectual Property infringement that occurred on Platform.
    3.6. If you have any evidence that there is an Intellectual Property infringement on Platform or believe that your work has been infringed, please contact xxxxxxx@com or Samanea Online
4. Consumer Protection
    4.1. Several products on Platform do provide product guarantee. The details on the guarantee of such a product will be provided on each product display page.
    4.2. Subject to our after-sale policy, Samanea Online Market does provide after-sale services, in which in the case where you are not satisfied with the product, you may submit an after-sale application to return for refund, replace, or repair.

5.Fraud Prevention and Termination
    5.1. Samanea Online Market does have a system to check for fraud and illegal acts.
    5.2. If Samanea Online Market identified any fraud or illegal act, Samanea Online Market reserves the right to hold or cancel your order.
    5.3. You must not misuse Platform. You shall not commit or encourage any criminal offenses, transmit or distribute any viruses including but not limited to Trojan horse, worm, logic bomb or post any other material on our platform which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any system, services or data, or any other forms of misuses that is not Samanea Online Market’s intention.
    5.4. In the case where any misuse of Platform that constitutes a criminal offense under the cybercrimes laws of Thailand, Samanea Online Market will report such act to the relevant law enforcement authorities and appropriate legal action will be taken.
    5.5. Samanea Online Market reserves the right to have absolute discretion to suspend, cancel, or terminate orders or accounts for any fraud, breach, or any suspicious that constitutes an illegal act.
    5.6. Samanea Online Market reserves the rights to have absolute discretion to suspend, cancel, or modify orders, or revoke coupons or any privileges in the orders that contain the following circumstances:
Suspicious or fraudulent order
    Orders made with stolen information
    Orders made by sellers operating on the platform with the purpose to improve the store ranking
    Orders placed with the payment method of ‘Cash On Delivery (COD)’ and used multiple coupons or checkouts associated with the same customers or group of customer
    Orders of multiple accounts or checkouts associated with the same customers or group of customers
    Orders made with an intention to resale
    5.7. Samanea Online Market can enforce discretion on Clause 7.5 and 7.6 without any requirement to send prior notice
    5.8. If you have any evidence of any suspicious, fraud, or illegal acts, please contact via xxxxxxx@com or Samanea Online Market’s customer service via XXXXXXXX

    6.1. You acknowledge and allow Samanea Online Market to use and Samanea Online Market does use cookies, web beacons, and other similar technologies to store and analyze your behavior, including to improve your experiences on Platform.
    6.2. Samanea Online Market may link to third-party websites that Samanea Online Market does not own or have control over. By using Platform, you expressly agree that Samanea Online Market is not responsible for any content, advertisements, products, or services on those websites. In addition, you expressly agree that Samanea Online Market is not responsible for any damage caused by visiting those websites.

    If you wish to send any notice to Samanea Online Market, please send such notice in writing to either to the address or email like the following:

To: xxxxxxx@com

Address: Guangdong Guangzhou Test1

E-mail : xxxxxxx@com